Travel Information

Saint Lucia is an island in the Caribbean Sea, which is south of Florida and the U.S. Gulf States. One of the Windward islands, we are situated between Martinique and St. Vincent, and to the north-west of Barbados. One of the wonderful things about Saint Lucia is the wide choice of transportation available to the Island. There are more than a dozen airlines that service Saint Lucia’s two airports Hewanorra International Airport and George Charles Airport, from a host of international and local destinations. For those visitors arriving by sea, cruise lines and local ferries dock daily at Port Castries and Soufriere. Whether you choose to fly direct, stop off on a cruise or just pop over from one of the neighbouring islands you will find a warm Caribbean welcome awaits you.

Banking

Banks open Monday to Thursday, 8.00am - 2.00pm and Friday, 8.00am - 5.00pm

Churches

Almost 80% of Saint Lucians are Roman Catholic. Other denominations include Anglican, Methodist, Baptist, Seventh Day Adventists, Church of the Nazarene, Christian Science and the Salvation Army. Times of services vary at individual churches, so it is best to request additional information from your hotel reception.

Crime

Crime in Saint Lucia can be considered consistent with that of similar countries. It is unfair to say that it doesn't exist, however, to say that it is minimal and well under control by our competent police force, is a well placed statement. We do advise all visitors and even our nationals that common sense should prevail when traveling abroad. Refrain from making large displays of wealth (such as wearing expensive jewelry, producing large wads of cash, etc.), avoid venturing into areas that may appear to compromise safety. Crimes of any sort should be reported to the hotel, the Saint Lucia Tourist Board, and/or the Police.

​Customs Regulations

The duty free allowance for arriving passengers is 200 cigarettes or a half pound of tobacco or 50 cigars; 40 fluid ounces of wines or spirits. Duty free shopping is available at Pointe Seraphine, La Place
Carenage, the shopping malls and the departure lounge at Hewanorra Airport. 

Departure Tax

Departure tax is included in the price of the ticket for all passengers over 12 years old leaving the island via air travel. For passengers leaving via sea travel, the departure tax is EC$33 or US$13 to be paid at the time of the departure.

Electricity

220 Volts, 20 cycles AC (a few hotels are 110 Volts, 60 cycles). Adaptors are generally available at the resorts. 

Emergency Telephone Numbers

Police, Fire and Ambulance - Tel: 911. Police Headquarters - Bridge Street, Castries, Tel: +1 758-452-2854 or request the Police Rapid Response Unit - Tel: +1 758-452-2854 ext. 167. You may also contact the St. Lucia Tourist Board - Tel: +1 758-452-5968/453-0053/452-4094.

Entry Requirements

Foreign nationals visiting or entering Saint Lucia are required to have a valid passport from their country. Passports should be valid for 3 months upon entering Saint Lucia. Visas are not required where the 
visitor is a US, UK or Canadian citizen or where there is an agreement for exemption between home country and Saint Lucia. Some countries do require visas (see www.govt.lc/faqs for list).

Geography

Our neighbours are Martinique, 21 miles from our Northern tip and St. Vincent, 26 miles from our Southern tip. Both are visible on a clear day. Barbados is 110 miles south-east. The island is 27 miles long and 14 miles wide, a total of 238 square miles.

Government

An independent democratic nation and part of the British Commonwealth.

Health

Immunization is not required unless coming from an infected area within six days of arrival, however, Hepatitis A, Polio and Typhoid are recommended. Drinking water is safe from the tap and bottled mineral/distilled water is also available. There are several pharmacies in Castries,at the Gablewoods, JQ Charles and Baywalk shopping Malls. Most hotels have “over the counter” medication, such as Aspirin and first aid facilities. All hotels have doctors either resident or available on call. A resident doctor's visit costs approx. US$ 15 (approx. EC$40- EC$50). For a "call-out" visit it may cost more.

Hospitals

In an emergency, call 911 - there are five medical facilities which are:

Victoria Hospital    +1 758-452-2421/7059
St. Jude's Hospital Vieux Fort    +1 758-454-6041
Soufriere    +1 758-459-7258/5001
Dennery    +1 758-453-3310
Tapion Hospital    +1 758-459-2000

Language

English is the official language, but Saint Lucians speak a French Creole commonly called Patois.

Service Charges & Tax

There is a value added tax of 10% on hotel and restaurant bills. A service charge of 10% is also applicable. In some instances, these charges are included in prices quoted so it is best to
clarify. The prices on labels in shops and supermarkets may attract value added tax.

Telecommunications

Saint Lucia has two very competent telecommunications providers namely Digicel and FLOW. They both offer cutting edge technology and can both be contacted on island to secure needed services. Pre-paid mobile phone cards can be purchased island-wide for either provider.

Many card and coin public phone boxes are available around the island. Cellular phones are available for rent from either provider and more information is available at your port of entry or any tourist information centre.

Internet access is available at most shopping malls and at FLOW and also at a number of internet cafes island-wide. Both domestic and international direct dialing are available in St. Lucia. Facsimiles are available through most hotels or through the FLOW office in Castries.

The international dialing code for St. Lucia is 1 758. To call the UK from St. Lucia dial 011 44 plus number. To call USA dial 1 plus number.

Time

St. Lucia is 4 Hours behind Greenwich Mean Time.

Tipping

Tipping is not automatically added but is customary at about 10% to 12% of bills. Tips are generally accepted by bell hops in hotels, taxis and other persons providing service.

Tourist Information

Tourist Information can be obtained from hotel front desks and the St. Lucia Tourist Board's Information Centers: Pointe Seraphine and La Place Carenage, Castries Tel: 452 7577 or Soufriere, Tel: 459 7419 and at both airports; George F.L. Charles Airport Tel: 452 2596. Hewanorra International Airport Tel: 454 6644. Generally, the information centers are open from 8.00am to 4.30pm Monday to Friday. Pointe Seraphine is open whenever cruise ships are in port. Information Centres at the airports are open during flight times.