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Covid-19 and Saint Lucia

GOVERNMENT ANNOUNCES PHASED APPROACH TO REOPENING SAINT LUCIA’S BORDERS TO ALLOW TRAVEL TO RESUME

As part of a responsible phased approach to the re-opening of Saint Lucian economy, the Government of Saint Lucia has announced the reopening of the borders for air travel from June 4th, 2020.

New Health Protocols For Travel To Saint Lucia

FREQUENTLY ASKED QUESTIONS

When are the borders of Saint Lucia reopening?

The Government of Saint Lucia has announced a responsible phased approach to reopening of the island’s tourism sector from June 4, 2020. 

When do the airports and seaports open? Do these entry points open at the same time?

In phase one ONLY airports will resume operation on June 4, 2020. Travellers must check with their airlines to confirm flight schedule and availability. Information about the opening of seaports in Saint Lucia will be shared when it is available.

Is this for all types of travel?

Phase 1 of the responsible phased reopening which starts on June 4th will only apply to air travel

Given that many countries still have their borders closed as they try to manage the spread and impact of COVID-19, why have you decided to open Saint Lucia up now?
  • Saint Lucia at present has recorded a 100% recovery rate of all positive cases and have conducted rigid contact tracing.
  • With the reopening, the health and safety of the population and visitors remain of highest importance and will guide the protocols being observed.
  • Tourism contributes 65% of the island’s GDP therefore we cannot remain closed indefinitely.
  • The phased approach to reopening has been an inclusive and collaborative process; the national COVID-19 Response Task Force has held several segment meetings to receive input from a wide range of stakeholder groups.
  • The Chief Medical Officer and the COVID-19 Response Task Force have played a leading role in the development of the re-opening programme.
How many cases of COVID-19 are there in Saint Lucia? And what is the population of the island?

Saint Lucia has a population of approx 180,000. The island has had a total of 18 cases, as of Friday 15th May 2020 ALL 18 cases have recovered. So Saint Lucia boasts a record of no deaths linked to Covid-19 and a 100% recovery rate.

What measures are in place to protect visitors?

From arrival into Saint Lucia, at the airport, the airport transfers (ground transportation), and the stay at the hotel – throughout the visit guests are being cared for. Public health protocols including (though not limited to) physical distancing, regular temperature checks, wearing masks and enhanced hygiene measures will be observed.

Which hotels are open on June 4 when the country re-opens?

A number of hotels have expressed interest in the certification process to be able to reopen on June 4th. A list of certified hotels will be available here at a later date.

On arrival in Saint Lucia, what will the customs and immigration process entail?

On arrival in Saint Lucia,

  • travellers will have their temperature checked. 
  • Access to the immigration hall will be managed by observing physical distancing protocols that will be marked. 
  • Luggage will be sanitized on arrival. 
  • In an effort to reduce the waiting time immigration forms and customs declarations must be completed in advance. 
Is car hire/car rental available?

No car hire services are not available in Phase 1. However authorized taxi services are available.

Is PPE required for guest/visitors to wear at accommodations. Do guests have to wear a mask at the resort?

Yes, in all public areas.

Is PPE required during airport transfers and in taxis?

Yes, travelers must wear a mask on the flight, in the airport in Saint Lucia and in taxis.

If I am not booked into one of the hotels that has been identified for Phase 1 reopening can I still travel to Saint Lucia? If so will I be required to go into quarantine?

Any arrivals who are NOT booked into a certified property will be required to go into quarantine for 14 days.

If someone at the resort I am staying in tests positive for COVID, would everyone at the resort be quarantined for 14 days?

If you are identified as someone who has been in contact with the patient during the contact tracing process you will be required to go into quarantine for 14 days.

If a guest falls sick and they need to stay longer than the period of the reservation, who pays for the extended stay?

The guests who are quarantined will be offered specially discounted rates.

Phased reopening - what are the dates associated with the various phases?

Phase 1           04 June to 31 July 2020
Phase 2           01 August to 30 September 2020
Phase 3           01 October 2020

 

How can I find out which sites and attractions are open?

In phase 1 of the reopening plan there will be no sites and attractions open. A limited number of tours can be booked through the hotel.

Will any shops be open? (duty free/souvenirs etc.)

Yes, some shops will be open however the numbers  of people in the shops will be controlled, and masks must be worn and social distancing and hand sanitization protocols followed. 

Will any independent restaurants on the island be open?

A number of restaurants on the island are open for delivery and take away services only – a list will be available from the hotel. There are no restaurants open for seated service.

How safe is it to get a taxi to the accommodation provider?

Perfectly safe – all ground transportation will be provided by certified operators.

Can ground transportation be shared?

There will be a limit to the number of passengers allowed in a taxi relative to the capacity of the vehicle.

Are helicopter transfers still on offer?

Helicopter transfers are not available in Phase 1.

Why isn’t a quarantine required for visitors to Saint Lucia when other countries have stipulated this?

Health and safety remain of paramount importance and among some of the important protocols being observed, visitors will be required to be certified COVID-free prior to departure. The certificate must be presented at check in. 

What do visitors need to do to confirm they are eligible for entry to Saint Lucia?
  • Visitors must be tested for Covid-19 up to a maximum of 48 hours before their flight to Saint Lucia. They must be certified Covid free to be able to travel. As of May 18, details are being finalized regarding at which points consumers will be required to present the COVID-19 certificate. This procedure will be finalized shortly.
  • Passport / visa where applicable valid for the duration of their stay 
  • All travellers must wear a face mask during the flight and in the airport in Saint Lucia.
  • All travelers must continue the use of face masks on arrival in Saint Lucia. 
  • All travellers will be subject to screening and temperature checks by port health authorities in Saint Lucia.
Is it safe for me to book a holiday to Saint Lucia later in the year?

Saint Lucia is reopening on June 4th with a phased, responsible approach so that any time a traveler arrives on the island for a holiday, there will be protocols in place that keep safety top of mind.

I have booked a holiday for July. The borders are open but the holiday won’t be the same. Can I cancel?

Each hotel and airline has specific cancellation and postponement rules, we suggest you contact your travel providers directly.

I have booked a holiday that falls in phase one of the borders reopening but I’m not sure I can travel. Can I postpone?

Each hotel and airline has specific cancellation and postponement rules, we suggest you contact your travel providers directly.

Click here for Covid-19 statistics, updates and advisories from the Government of Saint Lucia

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